Revocation right

Cancellation policy

Right of revocation

You have the right to cancel your order / the contract within fourteen days without giving any reason.

The revocation period is fourteen days from the date, you or a representative, or a third party, who is not the carrier, have taken the final goods in possession.

To exercise your right of cancellation, you must contact us,

Schoemperlenstr. 11B
+ 49 (0) 721 57044610

by means of a clear statement (for example. a consigned by post mail or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form which is however not mandatory.

In order to observe the revocation period it is sufficient for you to send the message about the right of revocation before the revocation deadline.

Effects of revocation

If you withdraw from this contract, we have to refund you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than those offered by us.), and repay immediately latest within fourteen days from the date on which the notification is received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed other method.

In any case you will not be charged with fees for such repayment. We may withhold the reimbursement until we have received the returned goods, or until you have demonstrated that you have returned the goods. You have to return the goods promptly and in any event not later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct cost of returning the goods. You only need to pay for any diminished value of the goods, if this value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling them.

End of cancellation policy



Model withdrawal form

(If you want to cancel the contract. please complete this form and send it back.)

Schoemperlenstr. 11B

- Hereby give notice that we cancel the concluded contract for the purchase of the following products

- Ordered the  / received on

- Name of the consumer

- address of the consumer

- Signature of person / consumer (only with message on paper)

- date

Download Revocation right

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